🔬 User Research
Survey data, findings, and research progress • View on GitHub →
📊 Current Research Status
35 survey responses collected (Dec 2022 – Feb 2023). 29 participants willing to be re-contacted for follow-up research. Expanding to 100+ responses with geographic and condition diversity.
🎯 Research Targets
Surveys
35/100
65 remaining
Focus Groups
0/5
5 remaining
Journey Mapping
0/25
25 remaining
Caregiver Surveys
0/25
25 remaining
Clinician Interviews
0/10
10 remaining
🔴 Top Pain Points
Service delays (3-6+ months)
Critical
Insurance battles
Critical
Poor fit/measurements
High
Accessory durability
Medium
Size/maneuverability
Medium
⭐ Most Requested Features
Lateral tilt
High
Onboard charger
High
Heated/cooled seats
High
Backup cameras
Moderate
Better off-roading
Moderate
📈 Satisfaction Ratings
Service
2.69/5
Acquisition
2.66/5
Comfort
3.49/5